Frequently Asked Questions

Got Questions? We’re Here to Help! 💚

Find answers to common questions about TOFIYANA FOOD, our tofu products, and ordering with us.

🥢 About Our Products

1. What is tofu?

Tofu is a plant-based food made from soybeans. It is versatile and can be used in curries, stir-fries, salads, and many other recipes.

2. What tofu products does TOFIYANA offer?

We currently offer Plain Tofu (200g) and Spicy Tofu (200g), giving you two flavour options for your meals.

3. What is the difference between Plain Tofu and Spicy Tofu?

Plain Tofu is a versatile option for your favourite recipes, while Spicy Tofu is for those who enjoy a spicier flavour.

4. How can I cook tofu?

You can add tofu to Indian curries, stir-fries, wraps, salads, and grilled dishes. Season it with your favourite spices for extra flavour.

5. Is tofu suitable for vegetarians?

Tofu is generally suitable for vegetarian diets. Please check the product ingredients to confirm suitability for your dietary needs.

6. Does tofu contain soy?

Yes. Tofu is made from soybeans. If you have a soy allergy, avoid consuming it unless advised otherwise by a qualified healthcare professional.

❄️ Freshness & Storage

7. How should I store Tofiyana Tofu?

Follow the storage instructions printed on the product packaging. Keep the product refrigerated if the label requires refrigeration.

8. How long does Tofiyana Tofu stay fresh?

Shelf life depends on the product and storage conditions. Please check the expiry or use-by date and storage instructions on the package.

9. What should I do if my product arrives damaged or leaking?

Please contact us at +91 8219756579 or tofiyanatofu@gmail.com. Share your order details and a photo of the damaged package so our team can review the issue.

🚚 Orders & Delivery

10. Where does TOFIYANA FOOD deliver?

Our current delivery areas include Paonta Sahib, Vikasnagar, and Dehradun. Please contact us to confirm delivery availability for your location.

11. Is delivery free?

We currently offer free delivery on orders of ₹300 or more. Please contact us to confirm any applicable delivery charges for smaller orders.

12. How can I place an order?

Browse our products on the website and follow the available ordering instructions. You can also contact us on WhatsApp at +91 8219756579 for assistance.

13. Can I change my order after placing it?

Please contact us as soon as possible with your order details. Changes depend on whether your order has already been processed or dispatched.

14. How long will delivery take?

Delivery time depends on your location and order status. Contact our team for an estimated delivery time for your area.

15. Can I cancel my order?

Please contact us as soon as possible to request cancellation. Approval depends on the order status and our cancellation policy.

💬 Payments & Customer Support

16. What payment methods are available?

Please check the payment options displayed at checkout or contact our team for the latest information.

17. What if I receive the wrong product?

Contact us at +91 8219756579 and share your order details and a photo of the product received. We will review the issue and guide you through the next steps.

18. Can I return or get a refund for my order?

Returns and refunds are subject to our published policy and the circumstances of the issue. Please contact our support team for assistance.

19. How can I contact TOFIYANA FOOD?

You can reach us through:

• Phone / WhatsApp: +91 8219756579

• Email: tofiyanatofu@gmail.com

• Instagram: https://instagram.com/tofu.tofiyana

20. Where is TOFIYANA FOOD based?

We are based near Guptsar Gurudwara, P.O. Shivpur, Paonta Sahib, Sirmaur, Himachal Pradesh, India.

Still Have Questions? 💚

We’re happy to help!

Contact TOFIYANA FOOD

WhatsApp: +91 8219756579

Email: tofiyanatofu@gmail.com

TOFIYANA FOOD — स्वाद भी, सेहत भी! 🌿